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We ship via USPS Priority Mail
(delivery in 2 to 3 days, anywhere in the Continental U.S.) for
packages under 4 lbs.
Heavier items are sent via FedEx
(delivery in 5 to 7 days, anywhere in the Continental U.S.).
Signature will be required
for the following destinations:
- All Businesses
- Residential addresses with an Apartment number or
Suite number
- Orders over $250!
If your order meets these signature
requirement criteria, we suggest you have your order sent to an
address that will have someone there to sign it for you. Please
specify if you wish to have the signature waived in the "Special
Instructions" area on the checkout screen. If you choose to
waive signature, our responsibility will end with delivery
confirmation.
Domestic Rates:
| Order Total (excluding tax) |
Priority |
Express |
2nd Day |
Next Day (Weekday) |
Next Day (Saturday) |
Alaska, Hawaii, Puerto Rico & US Territories: |
| $0 to $50.00 |
$5.85 |
$15.85 |
$25.85 |
$35.85 |
$55.85 |
$10.85 |
| $50.01 to $150.00 |
FREE! |
$19.95 |
$29.95 |
$39.95 |
$59.95 |
$14.95 |
| $150.01 to $350.00 |
FREE! |
$24.95 |
$34.95 |
$44.95 |
$64.95 |
$19.95 |
| 350.01 + |
FREE! |
$29.95 |
$39.95 |
$49.95 |
$69.95 |
$24.95 |
Actual
shipping charges applies for all cities outside the continental US.
This applies to Guam, Puerto Rico (non-US territories), Virgin Islands, Samoa, etc...
Alaska, Hawaii,
Puerto Rico & US Territories:
Shipments to these
destinations require USPS Priority (3 to 7 Days) Delivery.
Extra heavy items may be
subject to an extra charge.
Hawaii
and Alaska weighing over 3 lbs will incur actual shipping costs.
USPS
Express Mail:
(Before 2 pm Pacific Standard Time)
Usually next day, 2 days to some locations. To confirm next day delivery, call US Postal Service 1-800-222-1811 (press 1 for English). You will get a recording, to speak to a clerk press 0 and keep pressing 0 until the recording agrees to transfer you to a live person. The US Postal Service can check the delivery time by entering zip codes: yours and ours 92126. Rate may increase if over 5 pounds. We will email the charge if it is above the standard rate.
FedEx
Next
Day Air Saver: (Before 4 pm Pacific Standard Time)
YOU WILL BE CHARGED ACTUAL SHIPPING. If you're requesting Next
Day Delivery, please be aware that extra charges will apply for Saturday
delivery.
International
Rates:
Priority
Mail International:
(Delivery depends on destination & customs)
We
only ship via Priority Mail International. Other carriers
charge un-necessarily high brokerage fees.
You are responsible for any duties or tax charges that may be
levied on your order. Please do not ask us to falsify the custom
forms.
Please allow
6 to 10 days for delivery and customs delays. You
will receive a tracking number via email, if supplied. Check with your
local post office for delivery information.
For shipments outside the US, we add an additional $20.00 to the domestic
rate. This is sufficient to cover most packages weighing under 2
lbs.
Should additional shipping charges be required, we will try to call you or email you with the actual
shipping charges. If we're unable to contact you, we will be unable
to ship your order. For larger packages you
can get a good idea of the charges by going to the following web
site:
http://www.usps.com
or
you can email or call us at 1-800-714-8226 or 858-578-9007.
Tracking
When ordering, please supply us your email address and we will add it to the Email Notification so you may track your item.
FYI: We use customers e-mail addresses only for the purposes
of contacting you with shipment information, order verification, or to
alert you of special offerings. We respect your privacy, and will
never disclose your information to any other party.
Returns
Sometimes
when a product is delivered it is not what you had in mind when you
ordered it. Cutlery in particular, is a matter of "feel" and
for this reason, we are very lenient with returns. If you are
unhappy with your product, please call us as soon as possible
800-714-8226. We
will do what it takes to make you a satisfied customer. Returns must
be in new condition, as we cannot resell used products. Drop
Shipments In
order to offer you the best possible pricing, some heavy items are
drop shipped directly from the manufacturer. This is mostly done
with cutting boards. If this is the case, we will notify you
immediately, and supply you with a tracking number as soon as the
manufacturer ships.
Sales
Tax If
products are shipped within the state of California, sales tax will
apply. For all other destinations we do not collect sales tax.
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