We almost always ship by Priority Mail (delivery in 2 to 3 days, anywhere in the U.S.). There are two exceptions to this.  When we do “Drop Shipments” that comes to you directly from the manufacturer’s warehouse, they are sent either UPS Ground. 

For instock items, we use UPS Ground when your package is over 3 pounds.

Signature will be required for the following:

• All Businesses
• Residential addresses with an Apartment number or Suite number
• Orders over $250!

We suggest you have your order sent to an address that will have someone there to sign for it if you will not be home.  If you choose to "Waive the signature" you can do so by adding a note to your order within the Shipping & Payment Options on the area labeled "Special Instructions" (does not apply to businesses).  And our responsibility will end with delivery confirmation to your address.

Domestic Rates: 

Packing, Shipping, Handling & Insurance

ORDERS WHERE FREE SHIPPING IS APPLIED, WE RESERVE THE RIGHT TO SHIP YOUR ORDER IN THE MOST COST EFFICIENT MANNER. 

Actual shipping charges applies for all cities outside the continental US. This applies to Guam, Puerto Rico (non-US territories), Virgin Islands, Samoa, etc...

Hawaii and Alaska weighing over 3 lbs will incur actual shipping costs.

USPS Express Mail: (Before 2 pm Pacific Standard Time)
Usually next day, 2 days to some locations. To confirm next day delivery, call US Postal Service 1-800-222-1811 (press 1 for English). You will get a recording, to speak to a clerk press 0 and keep pressing 0 until the recording agrees to transfer you to a live person. The US Postal Service can check the delivery time by entering zip codes: yours and ours 92126. Rate may increase if over 5 pounds. We will email the charge if it is above the standard rate.

UPS Next Day, 2nd Day, 3rd Day: (Before 4 pm Pacific Standard Time)
YOU WILL BE CHARGED ACTUAL SHIPPING. Extra charges will apply for Saturday delivery if your order is placed on Fridays. They are almost always more expensive. Usually means next day, 2 days to some locations. To confirm next day call UPS 1-800-742-5877. At the recording press 0. The operator will be able to confirm time of shipment using your zip code and ours (92126). There is a lot of variance in UPS prices depending on weight and location.

International Rates:

Priority Mail International: (Delivery depends on destination & customs)
We only ship via Priority Mail International. Other carriers charge un-necessarily high brokerage fees. (In the case of UPS it’s $50).  For insurance/reimbursement purposes we will add a minimal cost of goods to the label. Customs officials use our figure to calculate their import duty charges and that is determined at the destination address. 

You are responsible for any duties or tax charges that may be levied on your order.  Please do not ask us to falsify the custom forms.

Please allow up to a 6 to 10 days for delivery and customs delays. You will get a tracking number via your email if supplied. Check with your local post office for delivery information with this information.

For shipments outside the US, add an additional $20.00 to the domestic rates.

These rates are approximate and apply to most packages weighing under 2 lbs. Should additional shipping charges be required, we will try to call you or email you with the actual shipping charges before billing your credit card. If you are unreachable, we will ship out your order and charge you the extra charges. For larger packages you can get a good idea of the charges by going to the following web sites:

http://www.usps.com

http://www.ups.com

or you can email or call us at 1-800-714-8226 or 858-578-9007.

Tracking
When ordering, please supply us your email address and we will add it to the Email Notification so you may track your item.

FYI: We do not give out our customers email addresses for any other reasons other than for tracking purposes or contacting you.

Returns
Sometimes when a product is delivered it is not what you had in mind when you ordered it. Please call us as soon as possible, so we can get the correct product rolling.  We ask that returns be in new “mint” condition in its original package.